SHIPPING & RETURNS
Shipping policy
We aim to dispatch all regular orders within 48 business hours, if there is a delay, we will let you know.
For pre-order items, please allow up to 8 weeks for delivery.
All our deliveries are arranged via UK Royal Mail. A shipment confirmation email will be sent to you after
the order has been shipped.
Free UK Standard Delivery across United Kingdom.
International shipping is a standard cost of £8.
General delivery information
*Delivery times are for in stock products only.
*Please be aware that UK public holidays will affect your expected delivery date.
*Please note we are unable to deliver on Bank Holidays.
*Due to certain regulations we cannot ship any jewellery products into Russian Federation.
*For outside the EU the customer is responsible for all customs charges. Please note not all European countries are part of the EU.
*For all international orders, please write the full address in English at the checkout.
Return & exchange policy
For hygiene reasons, we are not able to offer you any returns or refunds.
We sincerely apologise if you have experienced any fault with your GEMMA LONDON jewellery.